FBI contact information is essential for the public, media, and partners who need to reach the agency about investigations, tips, or official matters. Accurate and up to date channels help ensure communications are handled efficiently and securely.
This guide presents verified points of contact, organized channels, and practical guidance for engaging with the Federal Bureau of Investigation.
| Contact Channel | Purpose | Availability | Location Details |
|---|---|---|---|
| Field Office Main Line | General inquiries and referrals | Mon-Fri, 8:00-17:00 local | Find your field office on the FBI website |
| 310-MAINTAIN (310-624-6846) | 24/7 tips and operational matters | Anytime | National hotline serving all U.S. locations |
| Online Tips Form | Submit information securely | Anytime | fbi.gov/tips |
| Public Affairs | Media requests and statements | Business hoursContact via field office or headquarters |
Contacting Field Offices
Each FBI field office provides localized contact options for residents and organizations within its jurisdiction. Reach out to the nearest office for matters that fall under FBI authority, such as cyber complaints, criminal tips, or background check requests.
Field office staff can guide you on whether your issue requires an in-person visit, a phone call, or a secure online submission. Locate addresses and direct phone numbers through the official FBI field office directory.
Tips and Public Inquiries
The FBI handles a wide range of public tips, from suspected criminal activity to national security concerns. Using the proper channel helps protect your information and ensures it reaches the correct unit.
When calling or submitting tips, be ready to provide clear facts, dates, and any relevant documentation without speculating or adding unnecessary commentary.
Media and External Partnerships
Media representatives should coordinate through the FBI’s Public Affairs unit to arrange interviews, obtain official statements, or verify credentials. Direct outreach to field offices typically results in faster response times.
External organizations, including academic and private partners, should follow formal collaboration protocols established by headquarters and regional offices to maintain consistent communication.
Online and Digital Contact Methods
The FBI’s secure online platforms allow the public to submit sensitive information without using the telephone or postal mail. Digital forms are monitored during business hours and receive follow-up when appropriate.
Always verify that you are on an official FBI domain before entering personal details to avoid scams or misdirected communications.
Best Practices for Reaching the FBI
Use structured, factual communication and preferred channels to ensure your contact with the FBI is handled promptly and professionally.
- Verify the channel on the official FBI website before sharing sensitive information
- Keep records of submissions, call times, and reference numbers for follow-up
- Provide clear, specific details while avoiding unnecessary personal commentary
- Use field office contacts for local matters and national hotlines for urgent tips
- Follow up only if no response is received within the stated timeframe
FAQ
Reader questions
How do I report a crime to the FBI if it is not an emergency?
Use the online tips form at fbi.gov/tips or call the national tip line at 310-MAINTAIN (310-624-6846) for 24/7 reporting of non-emergency information.
Can I contact the FBI about a background check or security clearance issue?
Contact the FBI’s Public Access Line or your sponsoring agency, and provide case details so staff can help locate the status or direct you to the correct process.
What information should I include when submitting a tip by phone?
Include who, what, when, where, and how, with dates and names if known, while avoiding speculation or personal assumptions about motives.
Are walk in visits allowed at any FBI office for any issue?
Not all matters require in-person visits; contact the field office first to determine whether an appointment or alternative submission method is needed.